FAQs
FAQs
ORDERS
For few pincodes, we are unable to provide the cash-on-delivery payment option currently. Additionally, COD can’t availed if you have applied coupons on cart.
You may however, opt for any other mode of payment such as Debit Card, Credit Card, or using an Online Wallet..
Since our website is not a marketplace and all the products we sell are manufactured by us, we conduct quality checks before we send out a product to you so you get the best with every order you place.
With this in mind, it may take anywhere between 4 to 5 working days before the shipment goes out from our warehouse.
Once your order is placed>
You will be directed to the order confirmation page.
E-mail confirmation sent to your registered e-mail id.
The order confirmation page you will be directed to after placing your order E-mail confirmation sent to your registered e-mail id. SMS confirmation sent to your registered mobile number.
We will send you another confirmation once we ship your order.
You can check the status of your order by clicking visiting My Orders page.
Your status and tracking may take up to 24 hours from shipping to get activated. Once your order is placed, we will send you confirmation of your order details on e-mail and SMS.
In case of any unusual event which delays your order, you will receive an update from us.
Shipping charges of INR 40 is applicable on all orders where the net final amount is lesser than INR 399
The price of the products you see are inclusive of taxes.
delivery
We’re extremely sorry for the inconvenience caused. Please reach out to us below with the following info:
Image of the product
Your Order ID
Please describe the issue . We’ll get back to you within 24 hours
Your order may have been received by someone else on your behalf.
If your address is a residential address please check with your neighbor/security guard.
If your address is non-residential then please check with the reception.
If you think that isn’t the case, please reach out to us.
We apologise for the inconvenience. Please share your query in detail along with the order id number, our customer care executive will work on your query . We will get back to you in the next 24 hours.
If your order has been shipped we will not be able to make any changes in the delivery address. We can inform our courier partner to send the shipment back to us. Please share the order id number and let us know the next course of action.
Check your My Orders page and don’t worry, you will receive a confirmation e-mail soon.
Please check your spam folder as well.
